Refund Policy
At Qliks TV, we are dedicated to offering our customers the best service and products possible. To ensure transparency, we have implemented a refund policy that is outlined below:
Please be aware that our service is sourced from external bodies/businesses. This means that we resell existing services, and our partnership method is prepaid. Therefore, any request for a refund would largely depend on our partner server and their refund policy. Generally, we do not process refunds for services purchased from us unless any of the services we provide to you are missing. In such cases, we will refund you if our source server/partner offers a refund for the missing service. For applications, most transactions are processed through PayPal. However, there is a time limit for refund eligibility. You should thoroughly evaluate an app to ensure it meets your needs within the first 4 days of purchase. If you decide to request a refund within the first 7 days, we will assist you in contacting PayPal. Please note that if you fail to reach out within this specified timeframe, we cannot guarantee that your case will be eligible for a refund.
Requesting a Refund
To request a refund, please contact our customer support team at info@qlikstv.com. Kindly include your name, email address, and, if applicable, the order reference number.
Processing of Refunds
Refunds will be processed within 7 business days upon receiving the refund request. The refund will be issued using the same payment method used for the initial purchase.
No Obligation to Provide Refunds
We are not obligated to provide refunds when we have delivered the services in accordance with our terms and conditions, and there is no legitimate reason presented for requesting a refund.
Please note that we reserve the right to modify our refund policy at any time without prior notice. By utilizing our services, you agree to comply with the terms outlined in this refund policy.